Q: I bought the Canon wide format printer from your website. On the standard print quality setting it streaks and now on the high setting it fades like urs missing colors. I've changed ink cartridges and cleaned the printhead to no avail. Can you offer suggestion?
A: Open ticket using our contact page. Tech support will resolve this issue quickly.
Q: If I have a Canon pixma ix6820 that has never been used for normal printing, can I purchase the edible inks and paper from you guys? WIll this work in the standard ix6820 just fine? Thanks!
A: Yes , it will work fine
Q: Can I order just the printer and specific sheet types I want? Instead of ordering the bundle?
How quick do you ship?
A: Media included are just sample packs. You can always add edible papers you want with purchase
Q: Do you sell only the bundle or is it possible to purchase just the printer? I have 2 sets of the ink and some edible paper already so really do not need those items.
If you are able to sell me just the printer what would the price be?
Q: Can you add a silhouette Blade to this printer?
A: This printer work best with Silhouette Cameo
Q: I recently purchased the canon pixma iX6820 printer. I've inserted the ink cartridges however the orange light keeps blinking. What is the reason for this please?
A: For any issues with edible printer please contact our tech support at 855.ink4cake
Q: Can you print small images on this printer?
A: Yes you can , from smallest to largest size available on market
Q: Does it have a removable print head? Are there replacement print heads? Does this have a scanner,? Or is there a model you carry with a scanner?
A: 1. print head is removable
2. yes , replacement is available
3. no scanner
4. every other model does have a scanner
Q: Does this printer require a" always on internet connection " and does the software require a "sign in to use" ?
A: Negative for both questions
Q: Are there printing credits or products that you have to buy to use this item?
Q: Would this printer work for gello transfers ?
A: Yes , it would work perfectly . We use it in our stores daily.
Q: Does the printer have a scanner as well?
A: There is no scanner on this machine ... today every phone is scanner with free scanning apps available from Google...
Q: Hello Can this printer wide format cannon CW-8 do cupcakes and cookies as well?
Q: This is new to me, what is in a combo pack?
A: Everything you need to start, from inks to papers..
Q: is this cake printer top loading.... looking for a top loading like this
Q: Does this printer scans
A: No, this printer does not have an scanner
Q: is this a wireless printer
Q: Are the ink cartridges that come with the bundle refillable or do I need to purchase separate refillable cartridges?
A: You can upgrade to refillable cartridges for $9.99 before you add item to cart
Q: Is the Wide Format Canon Edible Printer Kit CW8 the latest available wide format printer available from canon? What's the model #?
No Answers have been submitted yet.
Q: On the wide format Canon printer CW8, there is no screen, I've only used the ones with screens, was wondering how you navigate this one. Is there a video or something that gives info on how to use it before I buy it?
A: CW8 is controlled via driver installed on computer or print app if printing from phone.
After sending image to print you click on print settings and driver will open up with many printing options such is size , speed , print quality, color corrections , image enhancement , etc..
Driver give you much more control over print than LCD screen ... no one make copies anymore, it's outdated using scanner
Q: Is this compatible with MacBook Air and will I be able to install drivers without CD Drive?
A: MacBook Air is built in printer drivers ...you can add any printer you want.
Q: Looking to buy the canon wide format CW8. What is the optional OL software? Can I use a smart phone to operate this? My wife makes many cakes per week and we need a edible printer that also does the large sheets.. any information would be great!
A: CW8 is only printer that can handle every sheet size available on market. We consider it top edible printer in industry , high speed, exceptional quality print.
Yes , you can use any smartphone or tablet to print from it.
OL is layout and editing software built for printing on pre cut icing sheets for cupcakes and cookies... it's not necessary for printer to operate, printer driver and software is included with ..it's upgrade option only if you print on pre cut frosting sheets.
Q: Hi, is it Canon edible ink REFILLABLE cartridges 250/251XLSet Suitable for CW8 printer?
A: Yes it is , perfect match
Q: what model number is the printer?
A: It's manufactured by Canon
Q: I am from Sri Lanka. I want to buy this item. Can you ship it ti SRI Lanka. How much shipishi cost?
A: We ship all around world .. shipping can be calculated at the checkout page
Q: How often i have to clean that printer? And is it easy?
No Answers have been submitted yet.
Q: Whats difference is that printer and canon ix6820?
No Answers have been submitted yet.
Q: Is this included all i need to start using it...do i have to order some extra supplies?
A: Yes , this bundle have everything you need to start ..
Q: Where can i buy chocolate sheets for this ?
A: in transfer sheets section ..
Q: I was wondering how many sheet does this printer holds at one time?
A: as many as you want ..
Q: Does this printer work for chocolate transfer sheets? Do you ship to Mexico? Thank you!!
A: This is best printer on market for choco transfer sheets. Shipping can be calculated at the checkout page.
Q: Does the CW8 allow me to print 2.0 images that would fit chocolate covered oreos as well as a full sheet cake?
A: CW8 can print on any type of icing sheets available today. In order to print advanced layout we recommend using our proprietary software OL available here https://www.ink4cakes.com/OL-Software
Q: I'm looking for a printer that can be used wireless!
I currently have a Pixma MG5520 that I can connect to my phone using some apps and I want to be able to do the same with the new one that I'm looking to purchase I do want it to be wide format though.
If this printer does not do what I'm looking for do you guys have other options for me? I don't have a computer so I need to operate this printer by only using my phone like a do with my current one
A: All our printers are wireless and can be used with many apps . Our recommendation is wide format CW8 printer , here is link
Q: Is this printer compatible with Android phones and Android tablets for wireless a conection?
A: All our printers are compatible ...
Q: Can you use the refillable ink cartridges with this printer? What are the advantages of having scanning capabilities? Looked at other websites for same printer. Is the printer power cable included in this bundle?
A: 1. Yes , you can use refillable cartridges
2. None , we recommend using printer driver for printing
3. Our printer is not bare bone , it's full kit loaded with supplies and lifetime support
4.Yes , power cable is included
Q: I need to replace the "Canon edible printer iX6820. is the CW8 comparable?
A: Yes , it's wide format machine
Q: Is this a friendly users ?
A: very user friendly , we also offer assistance with set up if necessary
Q: Hi, Is this a rear tray feed printer?
Q: Is this a scanner also?
A: No , it's not . CW8 is only printer we offer without scanning unit
Q: dose this printer print 11x17 icing sheets and what dose it come with for this price?
A: It can actually print up to 13x19 sheet size . Coming with lot of things , find entire list in description
Q: what model number is the printer? is it also a scanner?
A: Unfortunately this model doesn't have scanner , however we consider this particular printer best available today on market considering speed and unique capability to print half sheet toppers up to 11x17
Q: would you be so kind as to tell me what all comes with this bundle?
A: 5 Edible ink cartridges 250/251 set.
25 sheets of wafer paper AD-00
4 Frostino Icing sheets
10 Large Supreme Icing sheets size 11x17
12 Supreme Icing Sheets size 8.5x11
150 reward points
Q: CAN YOU PRINT SMALLER SHEETS ON THIS AS WELL AS THE LARGER SHEETS?
A: Of course ... this is only printer on entire market that will print any existing icing sheet size available
Q: Please be specific as to the paper sizes that can be used with this printer eg. 81/2 x 11, 81/2 x 14, etc.
Thank you, trying to make a decision?
A: CW8 can print from 8.5x11 to 11x17 ..it will print even 13x19 sheets . It's largest edible printer on market . It's only machine that will print every available icing sheet size on market
Q: Ok...one last question...is this printer wireless?
Q: What is the advantage & dis-advantage to having a scanner but a wireless printer, please explain....very confused?
A: Please note that this printer is also wireless . Having scanner included with machine is convenient but not necessary . Only customers with storefront would benefit having scanner to print instant quick copy for other cake decorators . Otherwise printing from software is absolutely recommended for better printer utilization .
Q: Do cd software come with tis printer?
A: CD with print driver and Canon software is included ... we would also recommend Print-a-Cake program if you plan to print on pre cut icing sheets
Q: Is this printer top load or Bottom Load? While this printer does not come with a scanner, do you carry ones that do? Is this compatible with the cameo cutter?
A: Printer is top load . Rest of our printers include scanner , all of them except this one . It's perfect choice for Cameo cutter.
Q: Is this also a scanner?
A: No it's not ... it is wireless . Here is link for only wide format edible printer with scanner on market
Q: What kind of warranty are on these printers? How long has this printer been available? how easy is it to get ink and how long does the ink last?
I do not see any reviews on this printer hard to tell if it is good or not
A: Our printers come with six month warranty. We have been selling the CW8 for about a year now, and is our best quality printer available for purchase. It uses the 250/251 ink cartridge sets. It is hard to determine how long ink can last because each print is unique, and uses different array of colors. The more vivid and colorful the image, the more ink it will use, but they are large cartridges and hold plenty of ink to satisfy and not disappoint. Simply go to our edible cartridges tab on our website and select the Canon ink cartridges. The 250XL/251XL cartridge set can be purchased for 59.99. It is certainly our best printer and the 349.99 price reflects that.
*One thing to note is that this is a Wide Format printer, meaning it can fit larger icing sheets for larger prints.