Q: Good morning - I need to order two edible images and I'm trying to attach two files from my MAC (I've converted them to pdf files) but when I go to pay it shows no files are there. How do I get these images to you? I need them by next Monday!
A: there is no preview for PDF since it's classified as document , not image. Choose 2day shipping and you'll get it on time
Q: Image is not showing in the preview. What should i do?
A: Make sure image is jpeg , png or gif .... you can't preview word or pdf file because they are not images , they are documents
Q: Necesito un impresion para el día martes es posible que me lo puedan imprimir para ese día o antes ?
A: elija envío nocturno en la página de pago para entrega el martes
Q: My message is not showing on Picture?
A: Use our online designer for preview
if the original picture size is 3.5'' times 5'', will you enlarge to full the 8'' cirle or print in the original size?
A: Depend on instructions you type in Special Box field
Q: How to apply to cake?
A: check instructions tab or email after you placed order
Q: Can You print an edible image in a 6” size instead of 8”?
A: Yes we can . however you'll have to trim circle manually..
Q: Will you center and crop the picture so it fits appropriately?
A: You can always request proof to make sure image fits as you wish
Q: How long is USPS priority mail? It’s not listed before paying, I live in Savannah Georgia and need the image this Saturday :)
A: Deeply recommended to choose 2day flat rate for guaranteed delivery.
USPS absolutely does not guarantee delivery time nor we recommend using it for time sensitive projects