Q: Hello,can you make a edible cake topper 11x17 of a diploma? Also, I need 2 8x10 toppers.
Q: If I order 2 images, can the shipping be combined?
A: Sure it can , however why placing 2 orders if you can upload image - add item to cart and repeat same procedure with different image upload - add to cart and checkout ...
Q: What resolution is best for an 11x17 sheet?
Q: I would like to order an edible image that is 10"x10" only. I am happy to order the 11x17 and cut off the remaining white space. I need instructions on how to order that, please.
A: Use special field to request particular size, make sure image is square and good quality for resizing. Request proof for sure.
Q: How are these packaged for shipping?
A: Inside stay flat envelope
Q: What format for custom images should be uploaded? I have graphic images that can be eps or pdf for instance. Do they need to be JPG?
Q: Hi - I want an image in 9”*13” can you do it
A: Yes we can , printed on 11x17
Q: I have an image with a name on it and I want different name on it. Can you do that
Q: Do you offer a full sheet size edible image?
A: no , no one does ...there is no icing sheet nor printer for it . Just use 2 half sheet sheets , simple..
Q: how do I get my image to upload? When I click on choose file nothing happens.
A: Try different browser ...
Q: Hi. How long does it take for you to make and are they peanut free? I'm looking for a snellen eye chart that says congratulations OD 2021.
A: yes , they are all allergens free usually shipped in 24 hours with expedited processing
Q: I wanted to know if I had a personal photo from my camera roll that I would like to print out and put onto a Cake, how would I do that? If you could direct me in what I am supposed to order, and also how the process works in general. I have done before where I have had images printed onto a cake, I have not went through your website yet but I would need it before October 30 to put on a birthday cake. It is just one single photo of a person for a birthday. Also if I did not already include it obviously needs to be edible, and I would already have the cake I just need the edible image. please advise thank you.
A: It's very easy . Find size you want , upload your image and add item to cart. Choose Fedex 2day delivery at the checkout
Q: I have having difficulties loading my image, however, i have a full sheet cake that needs the image, actually it is 2 groups of words and one logo.. can you help ??
A: contact us via online chat from 10am to 5pm .. you can drop file directly via chat window or email if wanted
Q: I can't seem to upload the picture. How do you do that after you choose the file?
A: Make sure you uploading image , not document.
Size is limited. If you have larger file you must wait for file to upload ( look at the bottom of your browser for uploading process )
Q: does this have to be a photograph or can it be something else?
A: It can be anything you want ..
Q: How long does the sheet last if not used right away?
A: Properly stored it will last up to six months but we recommend use it in first 2 weeks after receiving it.
Q: I am curious the turn around time on custom ordered edible images. Specifically 11x17.
A: Turnaround time is same-day with expedited processing before 3pm EST and next-day without.
Q: Can the image be horizontal placed since I only see it being vertical image?
Lastly, I see your website ink4cakes has a special fro $ 14.99 and your other site kacktalk has it for $ 19.99. I would like to see proof prior to shipping. Please advise.
A: kaketalk.com offer free shipping as well as available proof option therefore it would be better choice for your needs.
Q: We are ordering a half sheet cake that is 16X12.5. Would this 11X17 image work for that using the logo we have? Or would it be too long? Thanks!
A: You can actually specified exact wanted size in order comments
Q: I would like to have a fish design copied for some sugar cookies. I was wondering if I could just get as many as possible on one sheet ( or 2 if necessary then cut them out myself? they are about 3.5 inches by 2.5" I don't have access to the graphic yet but it will be multicolored.
A: Yes you can .. you can even use our online design tool available at kaketalk.com
Q: Do you pre cut images?
A: we do but only for large custom orders
Q: Is this 11" x 17 " Cake? Meaning it will fit on nicely on a Half Sheet Cake